INFO FOR CLIENTS
The EAC serves individuals and families in Harris County who need food and/or clothing. We do not offer financial assistance of any kind. To receive services from us, you will be asked to complete a short intake interview and provide required documents (document requirement list).
We serve approximately 30 clients Monday through Friday from 9:00 a.m. to 1:00 p.m. Due to our limited hours, we only serve the first 30 people. Our doors open at 9:00 a.m. but getting here early makes it more likely that you will be served that day.
A line forms starting at approximately 8:15 a.m. for intake
interviews, and we stop the interviewing process no later than 11:30 a.m.
Our Clothing Center provides clothing for men, women and children. Each individual and family member is eligible for up to 2 outfits, shoes (when available), toiletries and underwear. Our clothing options are limited, and sometimes we may not have certain items like men's shoes or belts.
To use the Clothing Center, you will need to show a current photo ID and
complete the intake interview. Clients may return for clothing once every
2 months with no yearly limit.
Food Pantry / Grocery Programs
The EAC has two food pantry / grocery programs.
At the Fannin location (5401 Fannin St., Houston 77004), the grocery program provides approximately one (1) sack of groceries per family member. We serve all families regardless of employment status. You should arrive at 9:00 a.m. Monday-Friday to be served. Groceries may include canned meat, beans, vegetables, rice, powdered milk, soup, tomato sauce, pasta, and baked goods such as bread and pastries. Some non-food items such as laundry detergent, diapers and bar soap are also provided. Pantry items included are based upon availability.
At the Portwall location (535 Portwall St., Houston 77029) at the Houston Food Bank, the grocery program is for people who are currently employed, but still need food assistance. You must bring a current paycheck as proof of employment. This pantry is open in the afternoon and evening each weekday from 3:00 p.m. to 8:00 p.m. (last person will be accepted at 7:30 p.m.) and on Saturdays from 9:00 a.m. to 4 p.m. (last person will be accepted at 3:30 p.m.). This Emergency Food Pantry is a ‘select’ pantry that allows an individual or family the opportunity to select the food they want like a small grocery store.
Neither grocery program provides groceries to clients who are homeless. You will need to show a current photo ID and either a current rental lease or gas, water or light bill in your name during the interview at the time of service.
Our Lunch Program provides two meat sandwiches, two donuts, and fresh fruit (when available) to each person who comes to
our door between 11:00 a.m. and 1:00 p.m. on Monday through Friday and on Sundays between 12:00 p.m. and 1:00 p.m. One lunch per person, please. Lunches are not given to friends and family members who are not present.
Books and Backpacks
Each year in March clients receive registration forms and return in April for the interview process. Distribution is in August. Each student will receive a quality backpack, grade appropriate school supplies and a school uniform. Supplies are limited and are available only to pre-registered clients. A photo ID for parents and a birth certificate for each child is required to register.